Description
Purpose of Job:
To provide support on ICT projects in business analysis and solution design through the elicitation, gathering,
validating, and documenting various system and business information and needs, using accredited methodologies
and supporting software with the objective of improving and automating business processes
Responsibilities:
•Analyse and elicit business needs (customer).
•Analyse business processes, including recognition of the potential for automation, assessment of the costs and
potential benefits of the new approaches considered.
•Conduct system Testing.
•Monitor requirements.
•Conduct Data Analysis on requirements
Knowledge:
Knowledge of: ICT legislation, policies and ICT standards, Business Process Management, Business Analysis
Body of Knowledge, Data Management, Systems Analysis, ICT Supply Management practices, Information
System Security, Project Management, Enterprise Architecture frameworks (TOGAF, Zachman, FEAF,
MODAF, GWEA), Testing methodologies, Corporate Governance of ICT, SDLC Development tools and
Methodologies, Implementation and Integration Methodologies, Commercial of the Shelf (COTS) products, and
Open-Source Software (OSS) products.
Technical Competencies:
Business Analysis
The methodical investigation, analysis, review and documentation of all or part of a business in terms of business
goals, objectives, functions and processes, the information used and the data on which the information is based.
The definition of requirements for improving processes and systems, reducing their costs, enhancing their
sustainability, and the quantification of potential business benefits. The collaborative creation and iteration of
viable specifications and acceptance criteria in preparation for the deployment of information and communication
systems. The adoption and adaptation of business analysis approaches based on the context of the work and
selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
Interpersonal and Behavioural Competencies:
Attention to Detail
The ability to ensures information is complete and accurate.
Continuous Learning
The ability to constantly expand one's skill set.
Disciplined
Showing a controlled form of behaviour or way of working, diligently.
Resilience
The ability to effectively handle disappointment, rejection and set-backs while still working well and meeting
deadlines.
Stress Management
The ability to keep functioning effectively when under pressure and maintain self control in the adversity.
Additional Requirements:
N/A
To provide support on ICT projects in business analysis and solution design through the elicitation, gathering,
validating, and documenting various system and business information and needs, using accredited methodologies
and supporting software with the objective of improving and automating business processes
Responsibilities:
•Analyse and elicit business needs (customer).
•Analyse business processes, including recognition of the potential for automation, assessment of the costs and
potential benefits of the new approaches considered.
•Conduct system Testing.
•Monitor requirements.
•Conduct Data Analysis on requirements
Knowledge:
Knowledge of: ICT legislation, policies and ICT standards, Business Process Management, Business Analysis
Body of Knowledge, Data Management, Systems Analysis, ICT Supply Management practices, Information
System Security, Project Management, Enterprise Architecture frameworks (TOGAF, Zachman, FEAF,
MODAF, GWEA), Testing methodologies, Corporate Governance of ICT, SDLC Development tools and
Methodologies, Implementation and Integration Methodologies, Commercial of the Shelf (COTS) products, and
Open-Source Software (OSS) products.
Technical Competencies:
Business Analysis
The methodical investigation, analysis, review and documentation of all or part of a business in terms of business
goals, objectives, functions and processes, the information used and the data on which the information is based.
The definition of requirements for improving processes and systems, reducing their costs, enhancing their
sustainability, and the quantification of potential business benefits. The collaborative creation and iteration of
viable specifications and acceptance criteria in preparation for the deployment of information and communication
systems. The adoption and adaptation of business analysis approaches based on the context of the work and
selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
Interpersonal and Behavioural Competencies:
Attention to Detail
The ability to ensures information is complete and accurate.
Continuous Learning
The ability to constantly expand one's skill set.
Disciplined
Showing a controlled form of behaviour or way of working, diligently.
Resilience
The ability to effectively handle disappointment, rejection and set-backs while still working well and meeting
deadlines.
Stress Management
The ability to keep functioning effectively when under pressure and maintain self control in the adversity.
Additional Requirements:
N/A
Requirements
Qualifications and Experience:
Required Qualification 1 - 2 year National Certificate in Business, Computer Science, Information Systems,
Technology and Engineering NQF level 5.
Experience: 2 - 3 year working experience in Business and Systems Analyst.
Salary Range:
R300971.00 - R451457.00
Job Level:
C2
Vacancy Type:
Internal & External
Employment Type:
Contract
Contract Duration:
3 years
Number Of Openings:
1
How to apply:
To apply please log onto the e-Government Portal: http://www.eservices.gov.za/ and follow the following
process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour”;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access http://www.eservices.gov.za/, then follow the below
steps:
1. Click on “Employment & Labour”;
2. Click on “Recruitment Citizen”;
3. Log in using your username and password;
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
For support, please send an email to: egovsupport@sita.co.za or Call: 0801414882
Closing Date : 02 Oct 2026
Required Qualification 1 - 2 year National Certificate in Business, Computer Science, Information Systems,
Technology and Engineering NQF level 5.
Experience: 2 - 3 year working experience in Business and Systems Analyst.
Salary Range:
R300971.00 - R451457.00
Job Level:
C2
Vacancy Type:
Internal & External
Employment Type:
Contract
Contract Duration:
3 years
Number Of Openings:
1
How to apply:
To apply please log onto the e-Government Portal: http://www.eservices.gov.za/ and follow the following
process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour”;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access http://www.eservices.gov.za/, then follow the below
steps:
1. Click on “Employment & Labour”;
2. Click on “Recruitment Citizen”;
3. Log in using your username and password;
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
For support, please send an email to: egovsupport@sita.co.za or Call: 0801414882
Closing Date : 02 Oct 2026